Last week, I delivered a Transformation Masterclass to a group of Dynamics NAV customers of the successful German Microsoft Dynamics 365 partner B.i.Team.

While the transition to Microsoft's D365 cloud solutions is certainly a popular move these days, there are always reasons why organizations are not taking that step yet. Think about uncertainty regarding the implementation, fear of change, lack of clarity about how to deal with the current customization and other major business priorities.

B.i.Team decided to offer these customers practical help instead of repeating the generic Microsoft messages about declining support and missing innovations.

The topics

In this 1-day Masterclass, we discussed a number of management-oriented topics, like: 

1. What is the right business strategy for you?
2. And how can technology help?
3. What is ERP and how to best implement ERP?
4. What do you want to achieve?
5. Just modernise technology or also the organisation?
6. What is the best project scope?
7. What is the impact on company culture?
8. And what are the conditions for success?

We had valuable discussions about the need for customisation and why organisations are so complex these days. We did exercises around the cost of internal silo’s and the need for customer centricity. And we had intensive exchange about change management and the exemplary role for the customer's management. Luckily there was also room for some fun!

What did B.i.Team say?

This is what head of Sales & Marketing Titus Krauss said about this transformation Masterclass:

“We have invited Guus to help our existing on-premise based customers prepare for their digital transformation in general, but especially for their ERP environment. Many companies find transforming their organization to be a difficult and risky project. But with his charming style and his extensive experience as a neutral observer, Guus succeeded in engaging and convincing our customers. This Masterclass was a complete success, as the first customers said immediately after the session: “yes, we are taking the step into our digital transformation with B.i.Team.”

I want to thank B.i.Team for having me and I wish the team and these customers all the best with the follow-up.

So what can you do?

What do you do to help your Dynamics NAV customers prepare for a successful cloud migration?

Consider organizing a Transformation Masterclass with me for your own Dynamics NAV customers. The Masterclass will give them lots of arguments, motivation and inspiration to migrate. And that has proven to be more effective than the well-known Microsoft messages around discounts and declining Dynamics NAV support. Check here for the agenda. 

So let’s set up a call to discuss what your Masterclass edition will look like.

#dynamics365 #cleveleducation #projectsuccess #move2cloud