Delivering CRM, ERP or digital transformation projects these days is far from easy!
Unlike traditional projects, the after COVID-19 projects are more standardised, cloud based solutions.
In addition, they are focused on customer centricity. And achieving project success!
Selling software solutions in the after COVID-19 era will be a completely different game.
The successful project manager of the future must be able to initiate and lead this change process. They should be able to help the organisation adapt their legacy processes and outdated mindsets to the new software - not the other way around.
Project management used to be the domain of the 'techies' who know the project inside out and the project administrators who are excellent in registering project data. Rather, this is becoming the domain of change management and business results.
Needless to say that a modern project manager must be able to lead this process, motivate teams to change and guide the customers’ management in this though journey.
Successful sales professionals in the new era specialise in the business acumen of their markets instead of the solution sets.
As real trusted advisors, they are experts in bridging the gap between the business challenges and their propositions.
They are able to inspire their customer’s management.
They think, talk and act ‘outside-in’ and always focus on the long-term interests of their customers.
Finally, these professionals don’t just sell software plus services. All they sell is project success.