Not many implementation partners realize this: the vast majority of ERP and CRM buyers are beginners.
In fact, most individuals responsible for selecting, contracting and implementing a new solution do this job only once or twice in their lives.
Typically, these masterclasses don’t talk product at all. In addition, Microsoft, other vendors and implementation partners are only lightly touched upon.
On their organisation, their challenges, their business goals and their transformation processes. We dive deep into customer centricity, organizational change, the roles and responsibilities for the senior management and how to get all their teams into the change modus.
I can deliver these masterclasses both 1-to-many and 1-on-1 for a specific customer in three different languages: English, German and Dutch.
You can of course choose between an inhouse and an online delivery.
The attendees to these masterclasses are not the usual suspects one would expect for ERP (IT and finance) or CRM (sales, marketing and IT). No, it’s quite often the C-level roles and in the transformation masterclasses also the HR professionals.
Organising these masterclasses with me will enable you to expand your network within your prospect's organisation and get access to personas with decision power.
And that’s of course no disadvantage!
Today’s software implementation projects are both crucially important in order not to fall behind but also pretty risky. For every company that is about to start an ERP or CRM project, the Masterclass workshop lead by Guus Krabbenborg is an extremely helpful and useful preparation.
Guus has the ability as a speaker to convey the content in an interesting AND entertaining way. And he also addresses topics that may be unpleasant, but risk the success of the project. In my opinion, attending this 1-day workshop is the best investment one can make to achieve project success and minimize project risks right from the start.
Guus and his services are our secret weapons. We integrated Guus' methods in our project methodology. The Change Management workshops are our starting point before we begin with the business scans.
By offering these workshops we help prepare the management and the implementation team for their project. We help them to understand what they can expect from tegos and what their own responsibilities are.
With this service we insure that the cooperation with our customer is much better than before. We also see that the overall project satisfaction is higher.
With our vertical knowledge in waste management and our standard ISV solution we offer a perfect mix of a strong project methodology and industry expertise.”
The feedback of current and potential customers on these Masterclasses is very good.
Evaluation scores are consistently between 8,5 and 9,5 on a 1 to 10 scale.
Not bad, right?
And this is how they express their satisfaction in words:
"At OMICRON, were in the middle of a project that covers the implementation of a new ERP solution plus the standardisation of all our worldwide internal processes. This includes a massive organisational change process!
We’ve asked Guus Krabbenborg to deliver a keynote presentation for a group of 160 colleagues at our headquarter in Klaus.
His presentation was a refreshing shower of inspiring thoughts exactly at the right moment!
Thank you Guus for this powerful ‘wake-up call’ before bringing our ‘cool concept‘ to real live. Your presentation was of great value in that very moment.
Even more we envision plenty moments ahead of us where your inputs will help us avoiding bad compromises on change and keep this challenging project on track."
I recently delivered an Executive Change Masterclass to Burmester Audiosysteme GmbH in Berlin. Burmester is an innovative producer of high-end audio solutions.
Here’s an interview with Clemens Janning, the responsible project manager for the ERP implementation project. He explains why they decided for an Executive Change Masterclass and how that helped the organisation to be (more) open for the new world.
+ 31 622 496 073