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Services
Transform your business DNA
Helping Microsoft partners and their customers transform and stay relevant
Build cloud business skills
Valuable trainings that make your employees fit for the new world
Help your customers succeed
Inspiring prospect and customer education sessions focused on project success
Educate your customers
Impactful books and articles to help your customers prepare for success
Improve your website
Subscriptions to business content to make your website irresistible
Spice up your events
Attractive speaker services to make your next event your best ever
Partner coaching
Inspiration for growth and quality
About Guus Krabbenborg
Blog
News
Contact
Agenda for the Masterclass Business Transformation
1. Introduction and context
Goals and logistics
What’s the most effective mindset?
2. The right business strategy
What’s the current state of the market?
The need to become a customer-centric organization
How to find a business model that adds maximum customer value?
Understanding why you win and why you lose today
How to improve the happiness of your customers, employees and partners?
Break
3. How technology can help
What is ERP/CRM and what are the benefits?
What determines success and which skills and mindsets are needed?
Opting for standard software or better customized?
Opting for single category solutions or a platform approach?
What have you learned from your previous ERP/CRM projects that you can re-use?
Lunch break
4. What do you want to achieve
How important is this project for you, really?
What are your project goals? Learn from effective and non-effective goals
Just modernizing the technology or also the organization?
Your new system is for tomorrow – not for yesterday! Learn what that means
What is the most effective project scope and what is the best way to prevent scope creep?
Small break
5. What is the impact on company culture and your DNA?
Understanding the crucial importance of organizational change
How to break down internal silos and improve co-operation?
What does your communication strategy look like?
What is the most effective project culture and how to achieve that level?
As a leader, you are the role model in this project. Are you ready for that?
6. These are the conditions for success
A resume in 5 steps
Wrap-up and defining follow-up actions
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